The most likely reason an order is listed as “Canceled” (and not because you decided to end your order) is because there is a payment issue.
Double-check your payment information. Once fixed, the page will alert you the order was a success. You should also check your email for the confirmation of order and payment.
If you have any other questions or something else seems to be the issue, please submit a request, or call us at 866-848-3473.