If you’ve changed your mind, don’t worry, we want to make all your dreams come true! If you desire to swap out your product for something similar, or something completely different we can make it happen.
First, you will need to alert us you want an exchange by submitting a ticket.
Then you will need to return the product. All the return policies also apply to exchanges. From there you can choose to have a standard exchange or an expedited exchange depending on how quickly you’d like your new product.
Once you have returned the product you are offering for exchange, we will simply apply for the credit from that product to your new order. It is once we’ve received your old product that we will apply for the credit and begin processing your new order.
If you need your product right away and don’t want to wait the shipping times, we can ship your new product out before your return is received. We will ask for a credit card to be placed on file. Your return needs to be sent back to us within 30 days in order to avoid additional charges.